Hello, as valued customers, we take your privacy and ensuring the security of your data very seriously. In the middle of the night last night, our technology team was alerted to an issue involving ability to login and our login process. In order to properly diagnose the issue and continue to ensure the security of the site, on notification we disabled the checkout process. We can assure you no billing information was compromised. Nomorerack does not store any card holder data, rather card holder data is stored within a PCI compliant environment and our billing gateway. Nevertheless, our team is reviewing all accounts accessed during the period of time when the login function experienced abnormalities to ensure the integrity of each customer’s account. Please feel free to contact customer service with any questions or concerns you may have.
If you are still concerned with the breach you can contact NoMoreRack either via email or phone. Please KEEP IN MIND that they are being FLOODED with calls and emails this morning. My advise is to either change your email and/or delete your credit card info. You can also notify your credit card company of the issue and check the existing charges on your card. NoMoreRack is working hard on fixing this problem.
This is a BIG deal…and I understand you concerns, but please keep in mind that things like this happen all the time. It’s unfortunate, but it happens. As many of you have heard, even Facebook is being hacked at this time. We live in a day and age that focuses on the world-wide web and technology so much. I’m surprised we don’t hear more about hacking. Sites try their best to keep our information safe. It’s up to you to trust a site with your information.
I have made several purchases from NoMoreRack and have had only positive experiences.
Thanks Mommy Wants Freebies for the heads up!